Privacy

What this site collects, and what happens to it

One form, four fields, two checkboxes. This page says exactly what each one does, because a page asking a hospital executive for their work email should be able to answer that without a lawyer present.

What the form collects

The request form on Book twenty minutes collects your name, your organisation, your work email address, and, if you write one, a sentence about the negotiation you are preparing for. It records which of the two boxes you ticked. It also records the browser user-agent string that accompanied the request.

Nothing else is collected. There is no analytics script, no advertising pixel, no session recording and no cookie set by this site.

Why, and for how long

We use it to reply to you and to prepare the walkthrough you asked for. We do not sell it, we do not share it with anyone outside Basalt, and we do not add you to a list you did not ask to be on. If you ticked a box, we send that document once.

Requests are kept while the conversation is live and for twelve months afterwards, so that a renewal conversation does not start from nothing. After that they are deleted.

Where it is stored

Submissions are written to Google Cloud Firestore in the United States, under a project controlled by Basalt. Client-side reads are denied outright; the record is readable only by the server-side credential. Email is handled through Google Workspace.

Contract documents

No contract documents are exchanged through this site, and none should be sent by email. If a walkthrough goes ahead, documents move under a signed agreement and are handled as described on the security page.

How to see it or have it deleted

Email ben@basalt.health and ask. We will tell you what we hold and delete it on request, without asking why. If you received a cold email from us, every one of them carries an unsubscribe link, and replying with the word STOP works just as well.